Restaurant etiquette: why your complaints are probably unnecessary

I’ve been working in the restaurant business for almost two years now, and I’ve noticed a few things that really irk me. I’m currently a hostess and a carry out girl, and for some odd reason, people feel the need to complain to me about their food being cold or their service being slow or for any other inconvenience they might have experienced. Today I thought I would share with you some of my favorite complaints, and the responses that I kept held up inside. Keep in mind, these are actual quotes from actual people – even though they might seem absolutely ridiculous.

“Hi um, I’ve been here for about three minutes now, and my waiter still hasn’t come by, could you like, remind him that he has tables?” 

No way… really? He has tables? I bet he has absolutely no idea. Actually, your waiter probably has multiple tables that he’s currently attending to and he will most likely be there in just a couple more minutes. If he hasn’t shown up in ten, then come get me.

*Watches woman eat the avocado in her salad*
“Hi, miss, yeah could you come over here? There was no avocado on my salad, can you go get me some? Make sure your cook cuts a new one too, and make sure it’s really fresh.”

Okay, I know there was avocado on your salad and so do you. Also, the avocado that was on it was fresh. If you feel the need to have extremely specific ingredients, either bring your own or cook at home.

*Gives woman a medium well done steak instead of a medium*
“Hi, I ordered a medium steak, and this is obviously medium well, and honestly this is the most disgusting thing I’ve ever seen in my entire life.” 

Well honey, if a medium well steak is the most disgusting thing you have ever seen in your entire life, it looks like you are pretty well off, so congrats, and maybe try going to an actual steakhouse if you’re looking for a grade A steak.

*Gives woman a turkey burger*
“This is not a turkey burger. It’s obvious that it’s not. Look at the pattern of the ground beef here, you can tell it’s beef, and this is absolutely disgusting. Take this back and fix it.” 

THIS IS A TURKEY BURGER! I don’t eat beef either okay, I feel your pain, but I can tell you 110% that this is a turkey burger so eat it and enjoy it and please, for the love of god, stop inspecting the pattern of ground beef.

me: “Hi! Welcome, how many? Three? Okay it’s going to be about a ten minute wait, I just have to clean off a table and wait for our kitchen to catch up a bit!”
customer: “Ok well it’d better not be long.”
*Five minutes go by*
customer: “Seriously? Is our table ready yet? This is absolutely ridiculous, what are you doing, you obviously have no idea.”
me: “I was just about to seat you actually, like i said, i had to wait for -”
customer: “I don’t want to hear it, you are absolutely awful, you don’t know how to do your job, I am never coming back here, you are absolutely horrible.”

OKAY. HERE WE GO. One, if you hate a restaurant, why would you go there and put yourself through that? Two, what makes you think that I’ll treat you better if you’re rude to me? Three, if i say ten minutes, you have absolutely no right to complain until that ten minutes is up. Four, I AM A PERSON. I am making minimum wage to walk you to a table, I am not making minimum wage to be talked to as if I am not a human being. I am not paid to be your servant or your punching bag. If you disrespect me I will refuse to treat you nicely because you do not deserve any sort of kindness.

Okay, rant over.

Hopefully after reading this, you’ll understand how unnecessary half of complaints are. We know when your food is taking a while, we know when you’re waiting on us, we know when your food is right or wrong. We are people too, please do not treat us like we aren’t. We are trying to make your meal enjoyable, so please, help make our jobs enjoyable too.

I am not embarrassed to love myself, and you shouldn’t be either

As I sit here in this coffee shop, drinking chai tea and looking at the people sitting around me, I quickly notice the diversity that surrounds me. There is an older woman next to me who looks to be in her late 40’s doing school work. A little bit farther, there is a black girl scrolling through Twitter. To the right of her, an Indian boy listening to music, mouthing out the words while looking through a textbook. Next to the door, a white girl who biked here, drinking a frozen mocha and looking out the window. We are all different, and we may have nothing in common except the fact that we all happen to be at Biggby Coffee on this day. With that said, I cannot find anything negative to say about these people, and that is exactly how it should be.

Confidence is a hard thing to have. Nowadays, it takes real courage to stand up for yourself. Why is that? Why should it take everything you have to look in the mirror and say, “I am an incredible human being”? There should be nothing that stops you from believing that. Other people should not affect how you feel about yourself; their opinions should not dismantle your own. However, that is much easier said than done.

For a long time, I believed that there was some magical recipe for being beautiful. I thought that if I straightened my hair every day and made any cellulite I had invisible and wore really expensive makeup, people would look at me and think, “wow, I want to look like her.” As I grew up though, I realized that there is no magic potion that would make me beautiful. In fact, I began to understand that the only way other people will perceive me as a beautiful person is if I believe that I am. I’m not only talking about physical beauty either – I would have to believe that my mind exhibits something amazing too, which was very difficult.

That is exactly the problem. Convincing myself that I am worth everything and anything should not be difficult. I found a quote on Tumblr the other day that actually presented this in a very deep way:

“At seventeen,
the hardest choice you should have
to make is what clothes you want
to wear,
or what food you want
to eat;
not sitting at the edge of your bed
at four in the morning
considering whether or not
your existence matters in this world.”

This is an issue so many people face, and it is one that often goes unnoticed. We are a generation of “I’m fine”, and “Don’t worry about it”, rather than “I need to vent, can you listen for a bit?” We are a generation that questions ourselves and whether or not we are good enough for the people around us even though we know that we will constantly disappoint ourselves by thinking this way. We are a generation that doubts our own beauty and worth simply because we aren’t up to date on the latest trends. We are a generation that blames society and by doing so, blames ourselves.

I dare you to look into a mirror today and tell yourself that you are amazing. Compliment yourself. Walk outside, think to yourself that you are beautiful, and do whatever you need to do. Smile at everyone you walk past and tell a stranger they look good. If you present an aurora of confidence, it will pass on to those around you. In order to breed confidence, you must start with yourself. Let me get you started: I am not embarrassed to love myself, and you shouldn’t be either.